Privacy Policy

At GALA Supermarket LLC, we value the privacy of our customers and are committed to protecting the personal information provided to us through the GALA Bonus loyalty application. This privacy policy explains how we collect, use, store, and safeguard your data when you use our app.

By using the GALA Bonus app, you consent to the practices outlined in this policy. Please read this document carefully.

1. Information We Collect

• Personal Information: Name, mobile number, gender, and nationality.
• Location Information: Device's location (with permission) to help locate GALA Supermarket branches.
• Shopping History: Purchases tracked to offer personalized discounts and rewards.
• Device Information: Device type, OS, and IP address to improve app performance.

2. How We Use Your Information

• To provide app services and deliver loyalty program benefits.
• To personalize offers and provide tailored promotions.
• To improve the app’s functionality and user experience.
• To communicate updates, announcements, and promotional offers.

3. How We Protect Your Information

• Encryption methods to protect data transmission.
• Access control to limit information access to authorized personnel.
• Regular audits to ensure data security.

However, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

• Service Providers: Trusted third-party partners for app operation.
• Legal Requirements: Compliance with laws or legal processes.
• Business Transfers: Data transfer in case of a merger or acquisition.

5. Your Rights

• Correction: Update inaccurate or incomplete information.
• Deletion: Request account and data deletion.
• Opt-Out: Disable promotional communications.

6. Data Retention

Personal information is retained as necessary for its intended purpose, except where longer retention is required by law.

7. Third-Party Links

We are not responsible for third-party websites linked within the GALA Bonus app.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be reflected in the "Last Updated" date.

9. Contact Us

If you have any questions, please contact us at:

GALA Supermarket LLC

Email: info@galamarkets.com